• "Servitize your business with MSEE!"
  • The MSEE project Comprehensive Brochure is a handbook for manufacturing industries to help them servitize their business and enrich their value proposition by innovative new product-service combinations based on customer value co-creation. The comprehensive brochure addresses all specific aspects of Servitization in the manufacturing industry. Enjoy your reading.
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Indesit Company is one of the European leading manufacturers and distributors of major domestic appliances (washing machines, dryers, dishwashers, fridges, freezers, cookers, hoods, ovens and hobs). It is the undisputed leader in major markets such as Italy, the UK and Russia. Internationalization and unification of European markets hasn’t blurred the Italian identity of Indesit Company, which stays loyal to the values that have made it the no. 2 white goods maker in Europe. Indesit Company operates through 24 commercial branches worldwide.

Founded in 1975 and listed on the Milan stock exchange since 1987, the Group posted sales of € 2.6 billion in 2009. Indesit Company has 16 production facilities (in Italy, Poland, the UK, Russia and Turkey) and 16,000 employees. The Group's main brands are Indesit, Hotpoint-Ariston and Scholtès. The Quality System operates through the entire management structure and is at the heart of Indesit Company’s success. It is based on ten guidelines that have enabled the Company to achieve all-round excellence and particularly from the viewpoint of customer satisfaction.


Presents the prototype developed in the context of MSEE
Describes the Indesit mission and future innovation targets, and it shows various innovation related projects where Indesit is involved